Services

Cleaning

It is recommended that you have your Oriental rugs professionally cleaned every 5-7 years. In areas of high traffic, such as foyers and family rooms, you may want to consider having your rugs cleaned every 1-3 years. Jahann and Sons is happy to offer affordable cleaning services for all of your area rugs, including wool, cotton, and silk.

Wool Oriental rugs are handwashed using livestock shampoo (this is the best thing for your wool, our staff, you and the environment!) and cold water. As the rug is cleaned and rinsed, water is immediately extracted from the rug to aid in color stability. Finally, rugs are layed flat to dry. This entire process takes approximately 7-10 days, but may take less time if the weather is cooperating.

For rugs with especially strong pet odors, we usually recommend a different process for cleaning your rugs. This involves soaking your rugs overnight in a vat of cold water and shampoo. This process helps to remove all pet urine residue from the rug’s pile. After the rug has been soaked, it is then shampooed and dried. If it still smells, we repeat this process until the odor is gone.

Stain Removal & Dye Work

A standard cleaning can do wonders for your rug and is very good at removing dirt and grease based stains. However, dye based stains – punch, red wine, coffee, tea, and pet urine – are a bit trickier. To remove these stains, we use dye removers to strip the color from the stain and then, if necessary, we will dye the area of the rug back to match the rest of the rug. It is a difficult process, and for this reason, we always encourage customers to carefully wipe up spills before they set.

Dye work can also help dramatically with rugs that have suffered water damage. If the colors have run in your rug, give us a call! We have extensive experience working with insurance agents to repair or replace your water damaged rugs, and you’d be surprised what we can fix. Just take a look at this beautiful silk rug that was repaired. The before picture is on the left, followed by the after picture.

Repairing

Binding and fringe replacement are the most common types of repair that we do here at Jahann and Sons. In general, the binding and fringe will need to be replaced on your rug every 10-15 years, depending on wear. A good, sturdy, binding and fringe will help to keep the edges and pile of your rug in good shape. All binding is done by hand, and fringe can either be handmade or machinemade. Either way, we make sure that your rug looks like new when it leaves the shop.

For rugs with extensive wear, holes, or moth damage, we are able to offer reweaving or patching services. Prior to any repair, we are happy to go over all restoration options with you to determine what is most cost effective and appropriate for your particular rug.

Appraisals

Whether you’re just curious or you’re in need of information for your records, Jahann and Sons is able to offer a number of appraisal services. Mahmoud Mahjoubi, proprietor and Jahann’s son, is an expert appraiser and member of the New England Appraiser’s Association. If you are just interested in knowing what kind of rug you have and what it may be worth, feel free to stop by for a free verbal appraisal (be sure to call first, to make sure Mahmoud is in the shop). For a modest fee, more formal, written appraisals can be drawn up for your records. We also keep these appraisals on file for up to 7 years in case you may need some help with replacement or repair at a later date.

For those working on an insurance claim, we are available to assess your carpet and any damage and provide your agent with written information regarding your rug’s replacement value and restoration estimates. We have worked with every major insurance company on all types of claims from water damage to theft.

Rug Padding

It is always a good idea to get a rug pad to go with your Oriental rug. Padding prevents your rug from slipping on your hardwood floor, and it also helps your rug to wear better. Rug padding is a definite must for hallway runners and antique carpets. We carry high quality rug pad in various thicknesses that we can cut to fit your rug perfectly. If you’re ready to upgrade from the waffle padding sold at hardware and linens stores, give us a call!